Incidents reported on status page for Ancilebase Inc. https://webstatus.ancilebase.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c850fc61d1b6e5a8de76296c76483bd2.png https://webstatus.ancilebase.com/ en https://webstatus.ancilebase.com/incident/945549 Tue, 07 Jul 2026 02:05:04 -0000 https://webstatus.ancilebase.com/incident/945549#878690066947d24ceb84584d63c5eb2b87f7eb528820d42accbc5cd8793ed858 Maintenance completed https://webstatus.ancilebase.com/incident/945549 Tue, 07 Jul 2026 02:05:04 -0000 https://webstatus.ancilebase.com/incident/945549#1bb4e273e130cdca1fd65e9100c2e73049d5d5df24bc276212713ad652287ef7 ### Planned Infrastructure Upgrades Our engineering team is conducting a comprehensive, rolling architectural upgrade to migrate our master database plane, telemetry ingestion loops, and console components to our new **CockroachDB** and **OpenMeter** clusters. ### Maintenance Window & Service Impact This maintenance will run as a continuous, rolling evolution over the next 7 days. **The platform will remain online and usable.** However, you may encounter temporary, isolated periods of **partial degradation** across the following services: * **Management Console (`console.ancilebase.com`)**: Brief, periodic loading lag or session timeouts as we roll out updated application bundles. * **Telemetry Ingestion Gateway (`api.ancilebase.com`)**: Short connection resets lasting only a few seconds while gateway routes update. *Note: AncileBase kernel agents are built to automatically queue logs locally during these transient network drops, preventing data loss.* * **Live Event Stream (`stream.ancilebase.com`)**: Intermittent WebSocket disconnects; live log views will self-reconnect automatically. ### Getting Help We are executing this phase sequentially to minimize disruptions. If you experience unexpected or sustained errors outside of minor connection blips, please contact our team immediately: * **Operations Command:** `security@ancilebase.com` * **Real-Time Progress:** Follow this status tracker for automated updates as individual cluster segments clear verification. https://webstatus.ancilebase.com/incident/945547 Tue, 07 Jul 2026 01:53:00 -0000 https://webstatus.ancilebase.com/incident/945547#a3c7f28840f8ba2ee49324e0761c13c3bee716c6f2c58a9a4f997cad571bbf93 ### 🗓️ Overview of Planned Actions To support the long-term scalability, performance, and data sovereignty of **AncileBase**, our engineering team is executing a comprehensive, planned overhaul of our core network plane and telemetry ingestion infrastructure. This scheduled maintenance window involves a full migration of our core web consoles, routing APIs, and distributed kernel agent telemetry handlers over to our new unified **CockroachDB** database layer and optimized **OpenMeter** billing nodes. --- ### 🛑 Expected System Impact & Timelines * **Target Window:** Started at **07:23 AM IST** * **Estimated Duration:** We anticipate operations will conclude within approximately **2 to 3 hours**. * **Service Availability:** * **Management Console (`console.`)**: You may experience brief connection dropouts or authentication timeouts while we roll out updated code bundles. * **Telemetry Ingestion Gateway (`api.`)**: Real-time log collection channels will be swapped in a rolling fashion. Our kernel-level agents are designed with fallback queues to cache events locally if connection strings reset temporarily. --- ### 🛡️ Why We Are Doing This This infrastructure rebuild consolidates our background stack, eliminates legacy relational databases, and establishes a highly reliable distributed database layer. This ensures AncileBase can effortlessly scale to process millions of real-time security events per second while maintaining strict high-availability constraints across cloud availability zones. --- ### 🙋 Support & Assistance We are actively monitoring the rollout pipelines from our command center. If your engineering team notices extended edge agent disconnection alarms or unexpected console errors outside the parameters detailed above, please reach out to our core operations group directly: * **Internal Incident Command:** `security@ancilebase.com` * **Real-Time Telemetry Tracking:** Refresh this status portal for live updates as individual cluster blocks clear validation checkmarks.